Agent tools · 3 min read

Using weekly agent reports to understand your book.

A practical guide to reviewing wager history, player balances and weekly win/loss figures.

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Serving agents since 1997 · English + Spanish support

Review one period consistently.

Weekly reports are easier to compare when you use the same date range and understand how the reporting period is defined. Check that before drawing conclusions from two different weeks.

HeadCount provides wager history and weekly win/loss reports, alongside player account balances and betting and credit limits. These tools let you inspect the figures behind your operation.

Read the detail behind the total.

A weekly total can tell you what changed. Wager history helps you investigate the activity behind it. When a figure is unexpected, check the relevant players, dates and wagers before assuming the report is wrong.

  • Check the reporting period.
  • Look at the player balances you need to review.
  • Inspect the wager history behind unusual results.
  • Bring specific account or wager questions to support.
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Keep reporting and limits connected.

When your operation changes, review whether the betting and credit limits you set still reflect your decisions. HeadCount lets you adjust those limits; the appropriate settings remain a decision for your operation.

Reporting is information, not a promise of profitability. A single week can differ substantially from another, so use the records to understand what happened rather than assume a trend will continue.

See the workflow before you switch.

Ask for a demo that includes the reports and player-management tasks you use most. If you are moving providers, ask about carrying over wager history so you understand the records available after the move.

Contact the HeadCount team to discuss the tools, pricing or migration. We can walk through your questions in English or Spanish.

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